ITIL® 4 Specialist: High-Velocity IT
The ITIL® 4 Specialist: High-Velocity IT (HVIT) course focuses on delivering digital products and services in high-velocity environments. Learn how to apply agile, automation, and modern ITSM practices to improve speed, resilience, and business value.
- Live, Instructor-led Virtual Class
- Official Exam Voucher Included
- Take2 Re-Sit Option Included
- Office Hours Support
Accredited by 
ITIL® 4 Specialist: High-Velocity IT Overview
The ITIL® 4 Specialist: High-Velocity IT (HVIT) course teaches how digital organizations deliver products and services quickly in high-velocity environments. Learn to apply agile practices, automation, and modern IT service management (ITSM) strategies to build resilient systems, improve service quality, and maximize business value in today’s fast-paced digital landscape.
Training Key Features
- Live, Instructor-led Virtual Class
- Official Exam Voucher Included
- Take2 Re-Sit Option Included
- Office Hours Support
- Digital Course Materials
- Certificate of Completion
- Post-Training Support Until You Pass
Skills Covered
- Agile and Leanmanagement
- Platform Management
- Digital Transformation
- Infrastructure Management
- Problem Management
- Information Security Management
- Monitoring and Event Management
- Risk Management
- Service Continuity Management
ITIL Certification Pathway
Foundation
Practice Manager
Managing Professional
You are hereStrategic Leader
Master
Benefits
ITIL certification is a sought-after requirement for professionals who want to master IT service management - and the roles it unlocks pay well above the all-occupations median.
Designation
Annual Salary
IT Support Specialist
$40,980
$61,860
$100,540
MinAverageMax
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) - national 10th percentile / median / 90th percentile annual wages
Training Options
Choose the format that fits how you learn.
Preferred
On-Demand (Self-Paced)
Self-paced online learning
$890
- Self-Paced On Demand Access
- Official Exam Voucher Included
- Take2 Re-Sit Option Included
- 6 Months Access to Materials
- Learn at Your Own Pace
- Digital Course Materials
- Email Support
Live Online
Live instructor-led training
$1,795
- Live, Instructor-led Virtual Class
- Official Exam Voucher Included
- Take2 Re-Sit Option Included
- Office Hours Support
- Digital Course Materials
- Certificate of Completion
- Post-Training Support Until You Pass
Corporate / Group
Customized training for your organization
Contact Us
- Customized Training Content
- Flexible Scheduling
- On-site or Virtual Delivery
- Volume Discounts Available
- Dedicated Account Manager
- Post-Training Support
- Exam Vouchers for All Attendees
Exam Retake Voucher
Retaking this exam? Exam-only vouchers for previous candidates.
$514
- Official PeopleCert exam voucher
- For exam retakes only
- Previous exam voucher number required at checkout
- 12 Month Expiration
Best For:
Previous candidates who need to re-sit this exam
Upcoming Live Classes
Every session runs live online with an accredited instructor.
Mar 2 - Mar 4 · 9:00am - 5:00pm EST ET
Instructor: Chris Ward
$2,975 $1,795
Apr 13 - Apr 15 · 9:00am - 5:00pm EST ET
Instructor: Chris Ward
$2,975 $1,795
Don't see a date that works? Contact us - new cohorts run every month.
Course Curriculum
Course Content
Synced from the PassionIT LMS01Getting Started
- Accessing Your PeopleCert Materials
- Accessing Your PassionIT Materials
02Episodes
- HVIT EP 1 ITIL 4 HVIT High Velocity IT v 1.2 21:07
- HVIT EP 2 High Velocity Nature of the Digital Enterprise 28:34
- HVIT EP 3 Digital Transformation 31:54
- HVIT EP 4 Knowledge Check 9:48
- HVIT EP 5 High velocity IT Objectives Associated with Digital Products 21:36
- HVIT EP 6 HVIT Objectives and Techniques 20:01
- HVIT EP 7 Resilient Operations 32:09
- HVIT EP 8 Knowledge Check 12:29
- HVIT EP 9 HVIT and the 4 Dimensions 10:35
- HVIT EP 10 The Digital Product Lifecycle Organizations and People 13:42
- HVIT EP 11 The Digital Product Lifecycle Information and Technology and Partners and Suppliers 17:23
- HVIT EP 12 The Digital Product Lifecycle Value Streams and Processes 22:48
- HVIT EP 13 The Digital Product Lifecycle The Service Value Chain 20:54
- HVIT EP 14 The Digital Product Lifecycle DevOps 16:17
- HVIT EP 15 The Digital Product Lifecycle The Consumer and Provider 12:20
- HVIT EP 16 The Digital Product Lifecycle Governance 11:50
- HVIT EP 17 The Digital Product Lifecycle 17:34
- HVIT EP 18 The Digital Product Lifecycle Working with the Customer 16:04
- HVIT EP 19 Understand the HVIT in ITIL Operating Model Quiz 18:18
- HVIT EP 20 The High Velocity Culture 17:19
- HVIT EP 21 Concepts for HVIT Delivery Ethics 28:07
- HVIT EP 22 Concepts for HVIT Delivery Service Dominant Logic and Key Behavior Pattern 32:46
- HVIT EP 23 Achieving Value with Digital Products 16:46
- HVIT EP 24 Ensuring Valuable Investment are Achieved Techniques 19:50
- HVIT EP 25 Ensuring Valuable Investment are Achieved Prioritization Techniques 20:02
- HVIT EP 26 Ensuring Valuable Investment are Achieved Minimum Viable Products and Services 13:18
- HVIT EP 27 Ensuring Valuable Investment are Achieved Product or Service Ownership AB Testing 21:30
- HVIT EP 28 Concepts for HVIT Delivery Design Thinking Reconstructing for Service Agility 27:56
- HVIT EP 29 Concepts for HVIT Delivery Safety Culture and Stress Prevention 22:46
- HVIT EP 30 Concepts for HVIT Delivery Lean Culture 32:19
- HVIT EP 31 Concepts for HVIT Delivery Complexity Thinking 21:09
- HVIT EP 32 Concepts for HVIT Delivery The Cynefin Framework 18:10
- HVIT EP 33 Concepts for HVIT Delivery Toyota Kata 20:36
- HVIT EP 34 Concepts for HVIT Delivery Key Characteristics of HVIT 27:30
- HVIT EP 35 Ensuring Valuable Investments are Achieved Portfolio and Relationship Management 26:39
- HVIT EP 36 Achieving Fast Development 21:53
- HVIT EP 37 Achieving Fast Development Techniques Infrastructure as Code 15:44
- HVIT EP 38 Achieving Fast Development Techniques Loosely Coupled Information System Architecture 17:23
- HVIT EP 39 Achieving Fast Development Techniques Reviews, Retrospective, Blameless Post Mortems 13:47
- HVIT EP 40 Achieving Fast Development Techniques Continual Business Analysis 14:46
- HVIT EP 41 Achieving Fast Development Techniques Continuous Integration Continuous Delivery 24:40
- HVIT EP 42 Achieving Fast Development Techniques Kanban 15:21
- HVIT EP 43 Achieving Fast Development Techniques Architecture Management Business Analysis 14:33
- HVIT EP 44 Achieving Fast Development Techniques Deployment Management SVT Software Development 24:33
- HVIT EP 45 Techniques for Resilient Operations or Technical Debt 21:43
- HVIT EP 46 Techniques for Resilient Operations or Chaos Engineering 18:37
- HVIT EP 47 Techniques for Resilient Operations Definition of Done or Version Control 20:08
- HVIT EP 48 Techniques for Resilient Operations AI Ops Chat Ops 26:40
- HVIT EP 49 Techniques for Resilient Operations Site Reliability Engineering 24:52
- HVIT EP 50 Resilient Operations Contributing Practices Availability, Capacity and Performance Monitoring and Event Management 22:24
- HVIT EP 51 Resilient Operations Contributing Practices Problem, Service Continuity, Infrastructure and Platform Management 27:44
- HVIT EP 52 Techniques for Co created Value 16:43
- HVIT EP 53 Techniques for Co created Value Service Experience 14:55
- HVIT EP 54 Co created Value Contributing Practices Relationship Management and Service Design 24:18
- HVIT EP 55 Co created Value Contributing Practices Service Desk 18:09
- HVIT EP 56 Techniques for Assured Conformance 16:03
- HVIT EP 57 Techniques for Assured Conformance DevOps Audit Defense Toolkit and DevSecOps 20:02
- HVIT EP 58 Techniques for Assured Conformance Peer Review 7:56
- HVIT EP 59 Techniques for Assured Conformance Information Security and Risk Management 19:20
03Wrap Up
- Course Feedback
Meet Your Instructors
What Our Students Say
Real reviews from real students.
Frequently Asked Questions
Prerequisites
- - ITIL® Foundation Certificate in IT Service Management OR ITIL® 4 Managing Professional Transition Certificate
- - Training through an Accredited Training Organization
To be eligible to take this, applicants should have
Exam Format
Format: Multiple Choice Rules: Closed-book exam Duration: 90 minutes Content: 40 questions (40 marks) Passing Score: 28/40 (70%) Training Duration: 3 day
What is the purpose of the ITIL® 4 Specialist: High-Velocity IT examination?
The ITIL® 4 Specialist: High-Velocity IT (HVIT) examination evaluates whether candidates can effectively understand and apply the concepts outlined in the HVIT publication to support a digitally driven IT organization. This certification is a prerequisite for earning the ITIL® 4 Managing Professional (MP) designation and validates a candidate’s ability to successfully manage IT-enabled services, teams, and workflows in high-velocity environments.
Who Should Take the ITIL® 4 Specialist: High-Velocity IT course?
The ITIL® 4 Specialist: High-Velocity IT course is ideal for professionals working in IT management and IT service management roles, as well as those pursuing the ITIL® Managing Professional (MP) designation. It is also well suited for IT managers, ITSM practitioners, and individuals responsible for managing IT-enabled products and services who want to strengthen their expertise in high-velocity digital environments.
How Your Learning Experience Works?
1. Instant Access:Begin learning immediately after enrollment2.Self-Paced Study:Progress through the materials at your convenience3. Comprehensive Preparation:Review course materials and take practice exams4. Certification:Schedule your exam using the included voucher when you're ready5. Career Advancement:Add your certification to your resume and LinkedIn profile
What to Expect in Our Virtual Classes
- - Interactive sessions with live presentations from ITIL experts
- - Small class sizes so you get personal attention
- - Practical examples you can use at work right away
- - Network with other IT professionals in breakout groups
- - Regular breaks to keep you focused and engaged
- - Plenty of time for questions and discussion
- - It has the same quality and rigor as our in-person courses
Our online training feels just like being in a classroom. You’ll forget you’re learning remotely!
How Soon Can I Take The Exam After Enrolling?
You can schedule your exam as soon as you feel prepared. Most students take 3-4 weeks to study before attempting the exam, but your exam voucher is valid for 12 months.
What is The Take2 Option?
Take2 provides you with a second exam attempt if needed. When you add this option at checkout, you're automatically enrolled in our Guaranteed to Pass Program, giving you complete peace of mind.