Blog & Insights
Expert insights, industry trends, and practical tips to help you succeed in your IT career. Learn from certified professionals with real-world experience.
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From Failure to ITIL Certification: An ITIL Journey Told Through Classic Literature
After failing ITIL CDS, MSF, and Experience exams multiple times, Gab Cahiwat discovered a better study strategy. Learn how reading ITIL like a story helped her pass ITIL certification.
Gab Cahiwat 
How to Enjoy the FIFA 2026 World Cup With an IT and ITIL Mindset
Rich Petti, ITIL Master, breaks down how FIFA's approach to managing the 2026 World Cup mirrors ITIL best practices, and what IT professionals can learn from the beautiful game.
Rich Petti 
What Jobs Can I Actually Get With ITIL Foundation Certification?
Discover what jobs can I actually get with ITIL Foundation certification. Explore top roles, industry demand, and the 2026 outlook for ITIL-certified professionals.
PassionIT Group 
The AI Adoption Gap: Why Only 28% of Employees Are Using AI at Work
PassionIT’s Applied AI helps companies close the AI adoption gap with short weekly training that teaches employees how to use AI safely, confidently, and productively at work.
PassionIT Group 
Embracing Squirrels: How to Stay Focused, Manage Distractions, and Stop Fighting Your Own Brain
We all have "squirrel moments" when focus flies out the window mid-task. Bill Muskopf, PMP® and ITIL 4 Managing Professional, shares the practical strategies he actually uses to stop fighting distraction and start embracing it.
Bill Muskopf 
What Owning a Dog Teaches Us About IT Service Management
Rich Petti, ITIL Master, explains why choosing IT frameworks is like choosing a dog breed - and how portfolio management is the key to ITSM success.
Rich Petti 
Thoughts on ITIL® (Version 5): The New ITIL Value Chain (and What Changed From ITIL 4)
ITIL 5 vs ITIL 4: Insights from Rich Petti, ITIL Master, Ambassador, and Assessor, on the new Value Chain, lifecycle changes, and AI focus.
Rich Petti 
ITIL (Version 5) Transition Guide: Moving Forward Without Throwing Away What You’ve Already Built
Transition to ITIL Version 5 from ITIL 4 or v3. Learn what stays valid, official upgrade paths, and how to move forward smoothly.
PassionIT Group 
ITIL (Version 5): The Next Evolution in IT Service Management
Explore ITIL (Version 5), the latest ITSM framework. Understand certification paths, key updates, and how it supports modern IT careers.
PassionIT Group 
How ITIL and IT Security Are Converging: From Parallel Functions to Shared Accountability
Learn how ITIL and IT security are converging to strengthen cyber resilience, streamline incident management, and improve business outcomes.
Ryan Barras 
Top ITSM Tools Every Business Needs in 2026 When Following the ITIL Framework
Discover the top ITSM, ESM, and DPSM tools for 2026 and learn how the right software improves incident management and service delivery.
PassionIT Group 
Trainer Spotlight: Michelle Alex – ITIL® Master, PMP®, and IT Training Leader
Learn how PassionIT Group trainer Michelle Alex, ITIL® Master and PMP helping professionals turn learning into real-world IT impact.
PassionIT Group 
Lock In: Turn Your Project Management Ambition into a Recognized Certification
Achieve your Project Management certification goals with a clear plan, smart study strategies, and expert guidance from PassionIT.
PassionIT Group 
ITSM vs. ITIL: What’s the Difference - and Why It Matters for Your IT Career
Learn the difference between ITSM vs. ITIL and what they mean for you. Boost your IT career with PassionIT Group's proven, engaging courses today!
PassionIT Group 
How Much Does ITIL 4 Certification Cost in 2026?
What is the true cost of ITIL 4 in 2026? Explore exam fees, hidden renewal costs, and salary ROI. Save on ITIL training with PassionIT Group.
PassionIT Group 
New PMP® Exam Coming in July 2026: Are You Ready for the Change?
Explore the new PMP® Exam Coming in July 2026, including domain updates, exam format changes, and preparation tips for IT professionals.
PassionIT Group 
A Deep Dive Into the ITIL 4 Specialist: Create, Deliver and Support (CDS) Certification
Boost your IT career with ITIL 4 CDS. Gain practical skills, improve employability, and prepare for success with PassionIT’s virtual class.
PassionIT Group 
How an IT Certification Can Boost Your 2026 Career Goals
Elevate your career with IT certification. Learn about training options to qualify for better roles in technology and project management.
PassionIT Group 
PRINCE2 vs PMP in 2026: Which Certification Will Boost Your Career?
PRINCE2 vs PMP: Discover which IT certification can boost your career, increase salary, and unlock global opportunities in 2026.
PassionIT Group 
AI + IT Service Management: How Automation is Changing Service Delivery and Support
See how AI and automation transform IT Service Management, streamlining delivery and boosting IT performance with PassionIT Group.
PassionIT Group 
Trainer Spotlight: Bill Muskopf – PMP®, ITIL® 4 Managing Professional, and Compliance Leader at HPE
Learn how PassionIT Group trainer Bill Muskopf uses humor and 30+ years of IT experience to make ITIL® training impactful.
PassionIT Group 
Trainer Spotlight: Daniel Lowrie – Making Cybersecurity Learning Practical, Engaging, and Fun
From front desk to front line - meet cybersecurity trainer Daniel Lowrie, whose passion for teaching and real-world approach to IT education helps learners turn knowledge into skill.
PassionIT Group 
Cybersecurity Fundamentals for IT Professionals: What Certification Paths Help
Explore top cybersecurity fundamentals and certifications for IT professionals in 2026.
PassionIT Group 
Trainer Spotlight: Chris Ward – Leading with Purpose in IT Education
Chris Ward, Training Director at PassionIT Group, brings ITSM expertise and certifications to empower IT professionals.
PassionIT Group 
10 Reasons Why You Should Consider ITIL Certification
Discover 10 key benefits of ITIL certification in 2025 - from higher pay to global recognition. Enroll in PassionIT Group’s October classes.
PassionIT Group 
Reach New Heights With the AF COOL Program
Reach New Heights With the AF COOL Program The Air Force Credentialing Opportunities On-Line (AF COOL) program provides enlisted Air Force and Space Force members with professional development opportunity
PassionIT Group 
Maximizing Your Military Career with ArmyIgnitED
Maximizing Your Military Career with ArmyIgnitED Pursuing professional development can sometimes fall by the wayside when you are in the military and duty calls with unyielding urgency. However, the U
PassionIT Group 
Is ITIL Dead?
Is ITIL Dead? Experts Discuss the Future of ITIL, DevOps, and AI in IT Service Management In the fast-moving world of IT service management, questions often arise about the relevance of frameworks lik
PassionIT Group 
Benefits of Combining ITIL vs Agile Approaches
Benefits of Combining ITIL vs Agile Approaches In today's fast-paced tech world, businesses seek the best ways to deliver IT services. Many companies use ITIL (Information Technology Infrastructure Li
PassionIT Group 
How to Pass the PMP Exam
Passing the Project Management Professional (PMP) exam, is a challenge, this guide will help you navigate and pass the PMP exam.
PassionIT Group 
PMP Certification: Everything You Need to Know
Unlock your project management potential with our guide on PMP certification: eligibility, exam details, global recognition, and maintenance tips.
PassionIT Group 
Retirement of PRINCE2 5th and 6th Editions
In light of the introduction of PRINCE2 7th Edition and the forthcoming translations of this latest edition, PeopleCert announced the phase-out of several PPM certifications. This includes PRINCE2 5th
PassionIT Group 
Kickstart Your Career in 2024 with IT Certifications
Discover key IT certifications to boost your tech career in 2024. Explore paths from entry-level to advanced roles and how certifications can open doors.
PassionIT Group 
SSShh(he) knows IT…
Unlock insider secrets and expert advice with 'Ssshhh...He Knows IT'. Dive deep into IT topics, tips, and tricks for professional success!
PassionIT Group 
Unveiling the 7 Guiding Principles of ITIL 4
Discover ITIL 4's Guiding Principles for enhanced IT service management. Learn their impact, implementation, and benefits in our detailed guide.
PassionIT Group 
Your Guide to an ITIL Certification
Discover why an ITIL certification could be your game-changer. We explore current ITIL 4 certification and exam paths from Foundation to Master level.
PassionIT Group 
Trainer Spotlight: Bill Muskopf – PMP®, ITIL® 4 Managing Professional, and Compliance Leader at HPE
Learn how PassionIT Group trainer Bill Muskopf uses humor and 30+ years of IT experience to make ITIL® training impactful.
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