ITIL Certification

ITIL® Foundation Bridge (Version 5)

The ITIL® Foundation Bridge (Version 5) is designed for professionals who already hold an ITIL® 4 Foundation certification and want to upgrade to ITIL® Version 5. It focuses on the key updates and enhancements in the new framework, including changes to the service value system, guiding principles, and management practices. This course helps you transition efficiently to ITIL® 5 without repeating foundational material.

1 Day
ITIL® Foundation Bridge (Version 5)
PeopleCert Gold Partner View Training Options Contact Us
ITIL® Foundation Bridge (Version 5)
10,000+
Students Trained
98%
Pass Rate
4.9/5
Average Rating

What You'll Learn

Master the essential concepts and skills covered in this course

Key Concepts

  • What’s New in ITIL® (Version 5)
  • Unified Digital Product and Service Lifecycle
  • Enhanced Service Value System (SVS)
  • AI Integration and Governance Foundations
  • Value Streams and Value Co-Creation
  • Experience Management Focus
  • Updated Four-Dimensional Perspective
  • Digital Operating and Transformation Models
  • Updated ITIL Practices in Version 5
  • Exam-Oriented Transition Readiness

Skills You'll Gain

  • ITIL® 4 to V5 Transition Mastery: Effortlessly navigate the shift to the Version 5 architecture.
  • Unified Service Lifecycle Management: Understand the integrated product and service lifecycle.
  • AI-Driven Service Perspective: Apply AI insights to modern service management.
  • Strategic Governance Insight: Enhance decision-making with updated governance models.
  • Value Stream Mapping: Master value co-creation and stream mapping techniques.
  • Experience-Centric Delivery: Adopt a human-centered approach to service outcomes.
  • Modern Practice Alignment: Align your vocabulary with updated ITIL® 5 terminology.
  • Expert Exam Interpretation: Master scenario-based questions for a first-attempt pass.

Why Choose Passion IT Group?

We're committed to your success with industry-leading training, expert instructors, and comprehensive support.

Expert Instructors

Learn from certified experts with 15+ years of real-world experience in IT service management.

Exam Included

Your official exam voucher is included in all training options. No hidden fees or surprise costs.

98% Pass Guarantee*

We're confident in our training quality. If you don't pass, we'll help you retake until you do.

Ongoing Support

Get post-training support until you pass. Email your instructor, access our community, and retake free if needed.

Trusted By

We're proud to have trained professionals from some of the world's most prestigious organizations

Boston University
City of Doral
Gerdau
Joint Communications Support Element
Kaiser Permanente
Louisiana State University
Oklahoma State University
PG&E
Phoenix Suns
Player 15 Suns Group
Red Hat
U.S. Air Force
Boston University
City of Doral
Gerdau
Joint Communications Support Element
Kaiser Permanente
Louisiana State University
Oklahoma State University
PG&E
Phoenix Suns
Player 15 Suns Group
Red Hat
U.S. Air Force

Course Curriculum

Comprehensive, structured learning path designed by industry experts

1

Course Curriculum

32 lessons
  • 1 Accessing Your PeopleCert Materials
  • 2 Accessing Your PassionIT Materials
  • 3 Lesson 1: ITIL 4 Foundation Overview
  • 4 Lesson 2: What To Expect
  • 5 Lesson 3: Changes in ITIL
  • 6 Lesson 4: What is a Service
  • 7 Lesson 5: Roles
  • 8 Lesson 6: Value
  • 9 Lesson 7: Relationships
  • 10 Lesson 8: Guiding Principles

+ 22 more lessons...

Ready to master ITIL® Foundation Bridge (Version 5) ?

Enroll Now

Compare Learning Options

Choose the learning format that best fits your schedule and learning style

On Demand Bundle

Self-paced online learning

$329
  • Self-Paced On Demand Access
  • Official Exam Voucher Included
  • 6 Months Access to Materials
  • Learn at Your Own Pace
  • Digital Course Materials
  • Email Support

Best For:

Flexibility, self-paced learning, and busy schedules

Virtual Classroom

Live instructor-led training

$599
  • Live, Instructor-led Virtual Class
  • Official Exam Voucher Included
  • Take2 Re-Sit Option Included
  • Office Hours Support
  • Digital Course Materials
  • Certificate of Completion
  • Post-Training Support Until You Pass
View Classes

Best For:

Structured learning, real-time interaction, and immediate feedback

Private Group Training

Customized training for your organization

Contact Us
  • Customized Training Content
  • Flexible Scheduling
  • On-site or Virtual Delivery
  • Volume Discounts Available
  • Dedicated Account Manager
  • Post-Training Support
  • Exam Vouchers for All Attendees
Contact Us

Best For:

Organizations training multiple team members with customized curriculum

Need help choosing? Our team can help you select the best option for your needs.

Contact Our Team

What Our Clients Say

Real reviews from real students

e-learning reputation management by Endorsal

Frequently Asked Questions

Prerequisites

To enroll in the ITIL® Foundation Bridge (Version 5), you must hold a valid ITIL® 4 Foundation certification. This training is designed exclusively for professionals upgrading from ITIL® 4 to ITIL® (Version 5) and focuses only on the new concepts and framework updates.

Exam Format

Format: Multiple Choice

Rules: Closed-book exam

Duration: 30 minutes

Content: 20 questions (20 marks)

Passing Score: 13/20 (65%)

Training Duration: 1 day

Who Should Take the ITIL® Foundation Bridge (Version 5)?

  • - ITIL 4 certified professionals
  • - ITSM managers and service managers
  • - Service delivery leads and process owners
  • - IT operations professionals
  • - Governance and compliance professionals
  • - IT consultants supporting ITIL adoptionIT consultants supporting ITIL adoption

    • Is ITIL® Foundation Bridge (Version 5) Suitable for Beginners?

    To enroll in the ITIL® Foundation Bridge (Version 5), you must hold a valid ITIL® 4 Foundation certification. This training is designed exclusively for professionals upgrading from ITIL® 4 to ITIL® (Version 5) and focuses specifically on the new concepts, updates, and framework enhancements introduced in the latest version.

    How Long is The ITIL® Foundation Bridge (Version 5)?

    PassionIT offers a focused 1-day, instructor-led ITIL® Foundation Bridge (Version 5) designed specifically for professionals who are already ITIL® 4 certified. This streamlined program concentrates exclusively on ITIL® Version 5 updates, key refinements, and targeted exam preparation—helping you upgrade your certification quickly and confidently.

    What to Expect in Our Virtual Classes

      Our online training feels just like being in a classroom. You’ll forget you’re learning remotely!

    • - Interactive sessions with live presentations from ITIL experts
    • - Small class sizes so you get personal attention
    • - Practical examples you can use at work right away
    • - Network with other IT professionals in breakout groups
    • - Regular breaks to keep you focused and engaged
    • - Plenty of time for questions and discussion
    • - It has the same quality and rigor as our in-person courses

    Related Courses

    Continue your learning journey with these recommended courses

    ITIL® Foundation (Version 5)
    ITIL 2 Days

    ITIL® Foundation (Version 5)

    Join our ITIL Foundation (Version 5) live class with Chris Ward, ITIL 4 Master and ITIL 5 Advisory Council Member, and enjoy 40% off.

    Learn More
    ITIL® 4 Specialist: Create, Deliver and Support
    ITIL 3 Days

    ITIL® 4 Specialist: Create, Deliver and Support

    Advance your IT service management skills with ITIL® 4 Specialist: Create, Deliver & Support (CDS) training. Learn to improve service performance, quality, and continual improvement using proven ITIL 4 practices.

    Learn More
    ITIL® 4 Specialist: Drive Stakeholder Value
    ITIL 3 Days

    ITIL® 4 Specialist: Drive Stakeholder Value

    Master stakeholder engagement with the ITIL 4 DSV course. Over three days, learn customer journey mapping, value co-creation, and relationship management to advance toward your Managing Professional designation.

    Learn More
    ITIL® 4 Strategist: Direct, Plan and Improve
    ITIL 3 Days

    ITIL® 4 Strategist: Direct, Plan and Improve

    Direct, plan, and drive meaningful improvement with Agile and Lean best practices.

    Learn More
    ITIL® 4 Specialist: High-Velocity IT
    ITIL 3 Days

    ITIL® 4 Specialist: High-Velocity IT

    The ITIL® 4 Specialist: High-Velocity IT (HVIT) course focuses on delivering digital products and services in high-velocity environments. Learn how to apply agile, automation, and modern ITSM practices to improve speed, resilience, and business value.

    Learn More

    Ready to Advance Your Career?

    Join thousands of professionals who have transformed their careers with our expert-led training programs. Get started today and unlock your potential.

    Browse Courses Contact Us