Denis Esslinger
Senior ITIL Instructor
ITIL ExpertITIL 4 Managing ProfessionalCertified Service Manager
About Denis
Denis Esslinger brings over 25 years of IT experience with proven success in both corporate and non-profit organizations. He is a certified ITIL Expert and Service Manager who excels at developing sound strategies and implementing people-focused processes to improve the quality and reduce the cost of IT services. Denis is a highly accomplished, results-oriented team builder recognized as the 2005 itSMF Member of the Year, and he chaired their 2005, 2007, and 2011 conferences. He has been delivering ITIL classes for over seven years.
Teaching Specialties
- ITIL 4 Foundation
- ITIL 4 Managing Professional
- IT Service Management Strategy
- Process Improvement
