Michelle Alex
ITIL Instructor
ITIL 4 Managing ProfessionalITIL Foundation
About Michelle
Michelle Alex is an accredited ITIL instructor at PassionIT Group, delivering certification training that combines theoretical knowledge with practical application. She brings a learner-centered approach to the classroom, helping IT professionals at all levels build the service management competencies they need to drive organizational improvement and advance their careers.
Teaching Specialties
- ITIL 4 Foundation
- ITIL 4 Managing Professional
- IT Service Management
