ITIL® Service (Version 5)
Master the end-to-end service lifecycle in the digital, AI-enabled era with the ITIL Service (Version 5) certification.
- Live, Instructor-led Virtual Class
- Official Exam Voucher Included
- Take2 Re-Sit Option Included
- Office Hours Support
ITIL® Service (Version 5) Overview
Training Key Features
- Live, Instructor-led Virtual Class
- Official Exam Voucher Included
- Take2 Re-Sit Option Included
- Office Hours Support
- Digital Course Materials
- Certificate of Completion
- Post-Training Support Until You Pass
ITIL Certification Pathway
Foundation
Practice Manager
Managing Professional
You are hereStrategic Leader
Master
Benefits
ITIL certification is a sought-after requirement for professionals who want to master IT service management - and the roles it unlocks pay well above the all-occupations median.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) - national 10th percentile / median / 90th percentile annual wages
Training Options
Choose the format that fits how you learn.
On-Demand (Self-Paced)
Self-paced online learning
- Self-Paced On Demand Access
- Official Exam Voucher Included
- 6 Months Access to Materials
- Learn at Your Own Pace
- Digital Course Materials
- Email Support
Live Online
Live instructor-led training
- Live, Instructor-led Virtual Class
- Official Exam Voucher Included
- Take2 Re-Sit Option Included
- Office Hours Support
- Digital Course Materials
- Certificate of Completion
- Post-Training Support Until You Pass
Corporate / Group
Customized training for your organization
- Customized Training Content
- Flexible Scheduling
- On-site or Virtual Delivery
- Volume Discounts Available
- Dedicated Account Manager
- Post-Training Support
- Exam Vouchers for All Attendees
Exam Retake Voucher
Retaking this exam? Exam-only vouchers for previous candidates.
- Official PeopleCert exam voucher
- For exam retakes only
- Previous exam voucher number required at checkout
- 12 Month Expiration
Best For:
Previous candidates who need to re-sit this exam
Upcoming Live Classes
Every session runs live online with an accredited instructor.
Don't see a date that works? Contact us - new cohorts run every month.
Course Curriculum
Course Content
Synced from the PassionIT LMS01Getting Started
- Accessing Your PeopleCert Materials
- Accessing Your PassionIT Materials
02Wrap Up
- Course Feedback
Meet Your Instructors
What Our Students Say
Real reviews from real students.
