Chris Ward

Chris Ward

Lead Instructor

ITIL 4 MasterITILv3 ExpertPMPPMI-ACPProfessional Scrum MasterCRISCCISA

About Chris

Chris Ward has been a trainer and instructor for over 25 years, with expertise in IT service management, project management, governance, and risk. He holds the ITIL 4 Master, ITILv3 Expert, PMP, PMI-ACP, Professional Scrum Master, CRISC, and CISA certifications, along with credentials from Microsoft, Cisco, and CompTIA. Chris delivers engaging, real-world training across the full ITIL 4 certification path and PMP exam prep, drawing on decades of hands-on industry experience.

Teaching Specialties

  • ITIL 4 Foundation
  • ITIL 4 Managing Professional
  • ITIL 4 Strategic Leader
  • PMP Exam Prep
  • IT Governance & Risk

Courses taught by Chris

ITIL® 4 Specialist: High-Velocity IT
ITIL

ITIL® 4 Specialist: High-Velocity IT

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ITIL® Foundation (Version 5)
ITIL

ITIL® Foundation (Version 5)

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ITIL® Experience (Version 5)
ITIL

ITIL® Experience (Version 5)

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ITIL® Managing Professional Transition (Version 5)
ITIL

ITIL® Managing Professional Transition (Version 5)

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ITIL® Strategy (Version 5)
ITIL

ITIL® Strategy (Version 5)

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PMP® Exam Prep Boot Camp
PMP

PMP® Exam Prep Boot Camp

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Articles by Chris

How to Use Your ITIL Foundation Knowledge in a Job Interview
July 8, 2026

How to Use Your ITIL Foundation Knowledge in a Job Interview

10 real interview questions with conversational answers you can make your own, and actually say across the table with confidence.

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