ITIL 5 Foundation: Overview

This article is a plain-English orientation to ITIL Foundation (Version 5).

What ITIL 5 Foundation is

ITIL Foundation (Version 5) is the entry point into the latest version of the ITIL service-management framework. It introduces the core concepts, vocabulary, and practices that the rest of the scheme builds on.

Who it’s for

Anyone working in or around IT service delivery - support, operations, project, and management roles - who wants a current, recognized grounding in ITIL.

How it differs from ITIL 4

ITIL 5 builds on ITIL 4 rather than replacing everything you know. If you already hold ITIL 4, see Upgrade to ITIL Version 5 for the bridge route.

Next steps

Ready to train? Explore the ITIL Foundation (Version 5) course, or talk to us about group training.